Stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Formore information see https://www.nhs.uk/conditions/coronavirus-covid-19/
Coronavirus support for clinically vulnerable people
The following link is for patients who should be shielded because they have a medical condition which makes them extremely vulnerable to coronavirus (COVID-19) but didn’t get the Government letter. They can register online or someone can on their behalf if they have their NHS number. - https://www.gov.uk/coronavirus-extremely-vulnerable.
The way appointments are being carried out at the The Crookes Practice will change from Monday 16th March. Appointments will mostly be conducted over the phone or possibly via a video link for patients with a phone with internet access. Patients should NOT attend the surgery to arrange appointments, make general enquiries or to queue outside before our opening times.
Instead please ring and speak to a member of the reception team. If we feel it is necessary for you to see a clinician face to face then we will organise an appropriate appointment. There may be times when staff wear extra protective equipment and we ask you not to alarmed by this.
For prescriptions please use the on-line service or the NHS app
If you already have an appointment booked with us, we may be contacting you to ask you not to come to The Crookes Practice and we will provide you with alternative advice and guidance. Please ensure we have up to date contact details.
These measures are necessary to protect our most vulnerable patients and staff to ensure that our service can continue to function during the months ahead.
PRACTICE OPENING TIMES EASTER
Please note that the Practice will close on the afternoon of Thursday April 9th at 4pm. Our apologies for any inconvenience. We will be open for telephone triage on Friday 10th April and Monday 13th April 8.15am - 12.30pm and 2.30pm to 6.00pm.
We are very sad to announce that after many years as a partner at The Crookes Practice Dr Liz Wolff will be leaving the practice and partnership at the end of this year.
From April of this year Dr Wolff will continue to care for our patients at the care home we look after for two sessions per week but will no longer be having clinics at the practice beyond 31st March 2020.
The Crookes Practice
The Crookes Practice would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Book appointments online
- Request Repeat Prescriptions
- Request Fit/Sick Notes
Sign-up is simple and you can create an account here https://app.doctorlink.com/thecrookespractice/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, please call the Practice to arrange one.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Norovirus / Winter vomiting bug
There is diarrhoea and vomiting circulating in the community therefore to avoid further spread patients with these symptoms are advised not go into the surgery. If you have symptoms of diarrhoea and vomiting please call the surgery or 111 for telephone advice.
Why have your vaccination at your GP surgery
- We can check your medical record and make sure you get the most suitable vaccine.
- We ensure continuity of care for our patients and carers (we know you already).
- We offer a fast, efficient and friendly flu clinic service.
- We offer protection for those who may be forgetful by reducing the risk of duplicate vaccinations.
You can book your vaccination on-line or via the NHS app or by calling our Reception 0114 267 1280
We now have flu vaccinations available to book for patients aged 65 and over on 31st March 2020 and for eligible patients aged under 65. Clinic dates are:
If you are unsure about whether you may be eligible, please call us on 0114 267 1280 or follow this link
Children's Nasal Flu Vaccinations
The children's nasal flu vaccine has now been delivered, so please call to arrange an appointment.
If you are housebound and unable to vist the surgery for a flu vaccination please call 0114 267 1280 and we will arrange for a nurse to viist you to administer the vaccination.Please note that housebound means a patient who is bed or chair bound either temporarily or permanently (not someone who does not have transport or access to transport).
We hope you find our website useful to find out more about the Practice, book an appointment, order a repeat prescription or get information on general health. We will update the site on a regular basis to keep the information as upto date for you as we can.
We aim to offer the residents of Crookes and the surrounding area the highest possible standards of healthcare.
The surgery has a large team of doctors and nurses who are all here to look after you and your family, we have an extended access service during evenings and weekends for practice patients and host a hub service in the evenings and at weekends for the patients of all Sheffield GP practices to be referred to during the hours regular gp surgeries are closed.
Routine appointments are held between 8.15 am and 6.00 pm, depending on the day. Morning appointments with the nurses are available from 07:30 to 08:15 Mon, Tues, Weds, & Friday.
You can book, change and cancel appointments, request repeat prescriptions and access test results on-line or via the NHS app.
Prescriptions can be sent directly to your nominated pharmacy so that you can go staright to the pharmacy to collect your medication.
Care Navigation involves ensuring that patients are signposted to the most appropriate source of care for their problem, for example an optician or a pharmacist may be able to offer a solution without you needing to see a doctor. Please be aware that patients' phoning and asking for a GP appointment will be asked some questions, to ascertain the most appropriate service for them, and potentially directed elsewhere. Please do not worry, our staff are fully trained to help you and if you need to see a doctor or nurse we will still book those appointments for you. By using care navigation we aim to ensure that patients' have their problems resolved as quickly as possible.
Please complete our patient survey
The Partners and Staff at the Surgery would very much appreciate it if you could find the time to complete the form. Every survey returned will be extremely useful to see how we are performing now, and what would be required to improve our patient services. Please tell us what you think. Your replies will be completely anonymous. If you do have criticisms of the service we provide we would really welcome the opportunity to discuss this in person. We are most grateful to you for taking the time to assist us.
Join our Practice Patient Participation Group
If you need more help with anything, then please do not hesitate to get in touch. You will receive a warm welcome from all our staff.
Primary Care Networks
Primary Care Networks are collaborations with GP Practices and other care providers, such as the community teams, mental health, social care and pharmacies. This gives a patient cohort large enough to sustain services that would not be feasible for individual practices. Within our Primary Care Network are: Crookes, Manchester Road, Broomhill and Lodge Moor, Walkley House and Selborne Road.
For more information, please use the link below